Privacy Policy

Here you can find everything about our privacy and security policy.

This Privacy Policy describes the types of information that ergoliv. (“we” or “us”) collects and how we use that information. This policy is effective 30/06/2018.


Your Personal Information


If we obtain the consent of the data subject to process their personal data, Article 6(1)(a) GDPR serves as the legal basis for the processing of personal data.

Data deletion and storage duration

The data subject’s personal data will be deleted or blocked as soon as the purpose of storage ceases to apply. Data may be stored beyond this if provisions have been made for this by the European or national legislator in Union regulations, laws or other rules to which the controller is subject. Data will also be blocked or deleted if a storage period prescribed by the standards mentioned above expires, unless there is a need for further storage of the data for the conclusion or fulfillment of a contract.

You have the right to rectify, delete or restrict the processing of your personal data please email us at [email protected] for this requests.


On our website, we offer users the opportunity to register by providing their personal data. The data is entered into an input screen and sent to us and stored. Data is not transferred to third parties. The following data is collected during the registration process: Name and Surname, Address, Email address, Company/institution, Telephone number, Mobile number

As part of the registration process, consent is obtained from the user to process this data.

The legal basis for processing data if the user’s consent is given is Article 6(1)(a) GDPR.

If the registration serves to fulfil a contract to which the user is party or to perform pre-contractual measures, the additional legal basis for the processing of data is Article 6(1)(b) GDPR.

User registration is necessary in order to provide certain content and services on our website.

User registration is necessary in order to fulfil a contract with the user or to perform pre-contractual measures.

The data will be deleted as soon as it is no longer necessary for the purpose of its collection.

Contact form and email contact

You can contact us via the email addresses provided on our website. In this case, the user’s personal data transmitted by email will be stored.

No data is passed on to third parties in this context. The data is used exclusively for processing the conversation.


Payment methods

Ergoliv does not store payment credentials or any kind of sensitive data about payment. Depending of the payment type you select you will be redirected to a secure payment gateway where you will complete the payment.


Cookies and IP Addresses

Ergoliv is firmly committed to customer privacy.

Like many sites, we use your IP address to help diagnose problems with our server and to administer our website. Your IP address is used to help identify you and your shopping cart and to gather broad demographic information.

We use cookies to keep track of your shopping cart and to personalize your shopping experience. Cookies are small bits of information collected by your browser and stored in your hard drive. Your browser is usually set up to accept cookies. If you set up your browser to reject cookies, the site will not be able to recognize your cart, your account, or any personal information. We do not and cannot use cookies to gather any confidential information that may be stored on your hard drive.

Ergoliv also uses web beacons, which send us cookies that tell us how many times our website has been visited. Third party advertisers also help us display tailored content to our customers. These advertisers may use cookies and/or web beacons to measure the effectiveness of our site. None of the information that is collected by our third party advertisers through their cookies/web beacons will be linked to any personalized information that Ergoliv has collected from its members.


External Links

This site contains links to other web sites. Ergoliv is not responsible for the privacy practices or the content of other websites.


Address Information

Members who request information, products, and services must fill out an order form on our website. We collect your contact information, which includes but is not limited to your home address, email address, phone number, and financial information. Collected information is used for billing, troubleshooting, and sending you information about our company. Demographic and profile data is also collected at our site. We use this data to tailor your user experience by showing you content you may be interested in (and display it according to your preferences). Customer information is considered to be an asset of Ergoliv.



To prevent unauthorized access, promote data security, and encourage appropriate use of information, we use a variety of tools (encryption technologies, passwords, physical and electronic security, and procedural safeguards) to protect your information. However, “perfect security” does not exist on the internet, so we make no guarantees.


Notification of Changes

We may amend this Privacy Policy at any time by posting the amended terms on our website. In the event of amendment, all terms shall become effective 30 days after they are initially posted to the site. Your continued use of services will constitute your acceptance of any changes or additions to this Privacy Policy.

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